Introducing the Animal Medical Center of Seattle Urgent Care Service!
By Appointment Only
We’re here to help.
The Animal Medical Center of Seattle is excited to now offer Urgent Care services to the pet owning community! While our 24×7 Emergency Department will treat your pet for life-threatening conditions, our Urgent Care department can help pets who have non-life-threatening situations but still need to be seen by a doctor as soon as possible. Also, unlike our emergency services where patients are triaged based on the severity of the case, our Urgent Care service is by appointment only, which is completely scheduled on our website! Here are some common Urgent Care and Emergency examples:
| Urgent Care | Emergency |
| Vomiting – but holding down water | Vomiting – not holding down anything +/- blood |
| Diarrhea – still eating/drinking, +/- small amount Blood | Diarrhea – not eating/drinking, +/- blood |
| Limping | Not walking |
| Mild cough | Significant coughing, respiratory distress |
| Small laceration with little or no bleeding | Laceration with significant or active bleeding |
| Allergic reaction – acting normally | Collapse |
| Skin, Ear, eye infections | Pale gums, seizures |
| Urinary tract infection | Unable to urinate, frank blood in urine |
If you are unsure if your pet should be seen at Urgent Care or by our ER service, please call us at (206) 204-3366.
*Please note that the AMCS Urgent Care service is not meant to take the place of your primary veterinarian. We do not provide vaccines, nail trims, anal gland expressions, grooming, wellness exams, health certificates, or surgeries. We also do not sell prescription pet food.
Our Urgent Care service is paperless and cash free.
We accept Visa, Discover, Mastercard, and American Express
To schedule an appointment with our Urgent Care team a $140 non-refundable exam fee will be necessary to pay when making your appointment and hold your spot (additional charges will be discussed after the veterinarian has examined your pet). After scheduling and payment of the exam fee has been completed, we recommend downloading our app (Google Play or i-Store) to chat with our Urgent Care team and receive your discharge and payment instructions. *Please note that the AMCS app is separate from our online scheduling for Urgent Care appointments, so you will need to create a separate account if you have never used our app before. If you send a chat, make sure to preface it with “Urgent Care” or “UC”!
Currently, Urgent Care appointments can be made from:
Sunday: 12:30 pm – 9:30 pm
Monday and Tuesday: 7:30 am – 9:30 pm
Wednesday: 7:30 am – 4:30 pm
Thursday – Saturday: 7:30 am – 9:30 pm
*Please note that if your pet is more ill than anticipated and needs to be hospitalized, we will need to transfer care to our 24/7 emergency service. In the case that our emergency department is at capacity, your pet may need to be referred to another emergency hospital.
How to make an Urgent Care Appointment
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- From the AMCS Urgent Care Webpage, click the “schedule an appointment” link to create an account in the online portal.
- Returning users can log into their account.
- Find an appointment slot that will work for you from the online Urgent Care portal.
- After you have set your appointment time, please check your email for a link to make a $140 non-refundable Urgent Care consult fee to hold your spot.
- Make sure to download our app to communicate to the Urgent Care team!
Urgent Care FAQ
What is the difference between Urgent Care and an Emergency?
| Urgent Care | Emergency |
| Vomiting – but holding down water | Vomiting – not holding down anything +/- blood |
| Diarrhea – still eating/drinking, +/- small amount Blood | Diarrhea – not eating/drinking, +/- blood |
| Limping | Not walking |
| Mild cough | Significant coughing, respiratory distress |
| Small laceration with little or no bleeding | Laceration with significant or active bleeding |
| Allergic reaction – acting normally | Collapse |
| Skin, Ear, eye infections | Pale gums, seizures |
| Urinary tract infection | Unable to urinate, frank blood in urine |
If you are unsure if your pet should be seen at our Urgent Care or Emergency service, please call us at (206) 204-3366.
Is Urgent Care a Walk-in Service?
Urgent Care is by appointment only, which is done completely online on our website. But if you have a pet you would like to be seen soon and there are no appointments available, please feel free to download the AMCS app on Google Play or the App Store to send a message to our Urgent Care team. Please make sure to preface your chat message with “Urgent Care” or “UC”, as we may have some walk-in times available.
*Please note that the AMCS app is separate from our online scheduling for Urgent Care appointments, so you will need to create a separate account if you have never used our app before.
How do I let them know I’m here for my appointment?
The best way to let the team know you are here is to download our app to send us a chat message. Please make sure to preface your chat to the Urgent Care team with “UC” or “Urgent Care”. To download our app and create an account, visit Google Play or the App Store and search for AMC of Seattle, or use your phone to scan our QR code. You can also call us at (206) 204-3366 and let the front desk know you are calling for the Urgent Care team.
*Please note that the AMCS app is separate from our online scheduling for Urgent Care appointments, so you will need to create a separate account if you have never used our app before.
Will records of this visit be sent to our primary veterinarian?
How do I pay my bill?
After your initial $140 Urgent Care consult fee is made when you make your appointment, the Urgent Care Clinician will discuss your treatment options, and an invoice will be provided via the AMCS app with instructions on how to pay online on our website. To download the AMCS app, visit Google Play or the App Store, and search for AMC of Seattle, or use your phone to scan our QR code.
*Please note that the AMCS app is separate from our online scheduling for Urgent Care appointments, so you will need to create a separate account if you have never used our app before.
What if I need to get a hold of the Urgent Care team during non-business hours?
The Urgent Care services are held during the following hours:
Sunday: 12:30 pm – 9:30 pm
Monday and Tuesday: 7:30 am – 9:30 pm
Wednesday: 7:30 am – 4:30 pm
Thursday – Saturday: 7:30 am – 9:30 pm
The Urgent Care team can be contacted via the AMCS app during these hours only (please make sure to preface your app chat with “Urgent Care” or “UC”). Since your visit summary is sent to your primary veterinarian, we suggest contacting them with any questions, concerns and medication refill requests. If it is an emergency, please call us at (206) 204-3366.
*Please note that the AMCS app is separate from our online scheduling for Urgent Care appointments, so you will need to create a separate account if you have never used our app before.
Are there non-urgent services that the AMCS Urgent Care team does not provide?
The AMCS Urgent Care service is not meant to take the place of your primary veterinarian. We do not provide vaccines, nail trims, anal gland expressions, grooming, wellness exams, health certificates or elective surgeries. We also do not sell prescription pet food.
Urgent Care Clinicians
Brandy Cameron, DVM
Dr. Cameron has special interests in transfusion medicine, feline urology and respiratory emergencies. She is originally from Georgia but is happy to call Washington her forever home. She loves the PNW and all of the things it has to offer from hiking, snowshoeing, festival going, island exploring and scuba diving.
Tom Wootton, DVM
Dr. Tom Wootton earned his Bachelor’s and Master’s degrees in biology at the University of California, San Diego. After working as a research scientist studying sharks, living in labs and aboard marine science research vessels for multiple years, he decided to commit his future to companion animal veterinary medicine. He earned his Doctor of Veterinary Medicine degree at Cornell College of Veterinary Medicine before moving to Seattle. He has worked at various hospitals throughout the Seattle area and is excited to join the phenomenal team of doctors, technicians and assistants at the Animal Medical Center of Seattle.
While he was born and raised in California, Tom and his fiancé have fallen in love with the Pacific Northwest for all of the outdoor opportunities it provides. Outside work, you may run into them exploring Washington’s wild places with their Pyrenees mix, Mattie, by their side.
Holly Ahlgrim, DVM
Dr. Holly Ahlgrim was born in Southern California and moved to the Portland area during childhood. She became interested in veterinary medicine as a teenager and accompanied her local veterinarian on farm visits.
Dr. Ahlgrim pursued her dream to become a veterinarian and went to Washington State University in Pullman, WA for undergraduate and veterinary school, graduating in 2007. After graduation, she completed an internship in equine medicine and surgery before switching gears to go into small animal medicine. Dr. Ahlgrim worked for a general practice for three years before getting hired by DoveLewis Veterinary Emergency and Specialty Hospital in Portland, OR. She worked in Emergency and Critical Care there for 11 years. Her special interests include management of critical cases and diagnostic imaging in the critical care setting.
Dr. Ahlgrim moved to the Seattle area with her wife in 2021 and share their home with two Maine Coons, a Siamese mix and a lab mix. She enjoys camping, hiking and being in the mountains.
Anna Smith, DVM
Download our app for free!
- Manage your pet’s health care
- Snap and share your pet’s selfie
- Request refills and appointments
- Talk with our staff via chat
Downloading our app is as easy as 1, 2, 3!
1. Visit Google Play or the App Store and search for AMC of Seattle or use your phone to scan our QR code
2. Create an account on the login page
Use the same email address we have on file for you. If you’re not sure, please check with us!
3. Click the link in your verification email to activate your account
In a few minutes you’ll see your pet(s) appear in the app. This may take up to 24 hours if you are a new client.
Here for your pet - 24 hours a day, seven days a week.
Address
17518 15th Ave NE
Shoreline, WA 98155
Click here for directions.
Contact Us
Call: 206-204-3366
Fax: 206-204-3858
Email: [email protected]