Introducing the Animal Medical Center of Seattle Urgent Care Service!

By Appointment Only

We’re here to help.

The Animal Medical Center of Seattle is excited to now offer Urgent Care services to the pet owning community! While our 24×7 Emergency Department will treat your pet for life-threatening conditions, our Urgent Care department can help pets who have non-life-threatening situations but still need to be seen by a doctor as soon as possible. Also, unlike our emergency services where patients are triaged based on the severity of the case, our Urgent Care service is by appointment only, which is completely scheduled on our website! Here are some common Urgent Care and Emergency examples:

Urgent Care Emergency
Vomiting – but holding down water Vomiting – not holding down anything +/- blood
Diarrhea – still eating/drinking, +/- small amount Blood Diarrhea – not eating/drinking, +/- blood
Limping Not walking
Mild cough Significant coughing, respiratory distress
Small laceration with little or no bleeding Laceration with significant or active bleeding
Allergic reaction – acting normally Collapse
Skin, Ear, eye infections Pale gums, seizures
Urinary tract infection Unable to urinate, frank blood in urine

If you are unsure if your pet should be seen at Urgent Care or by our ER service, please call us at (206) 204-3366.

Our Urgent Care service is paperless and cash free.

We accept Visa, Discover, Mastercard, and American Express

To schedule an appointment with our Urgent Care team a $125 non-refundable exam fee will be necessary to pay when making your appointment and hold your spot (additional charges will be discussed after the veterinarian has examined your pet). After scheduling and payment of the exam fee has been completed, we recommend downloading our app (Google Play or i-Store) to chat with our Urgent Care team and receive your discharge and payment instructions. If you send a chat, make sure to preface it with “Urgent Care” or “UC”!

Our hours of operation for this service are:

Sunday, Monday, Friday: 12:30 pm to 9:00 pm
Wednesday: 7:30 am to 4:00 pm
Tuesday and Thursday: 7:30 am to 9:00 pm

*Please note that if your pet is more ill than anticipated and needs to be hospitalized, we will need to transfer care to our 24/7 emergency service. In the case that our emergency department is at capacity, your pet may need to be referred to another emergency hospital.

How to make an Urgent Care Appointment
    1. From the AMCS Urgent Care Webpage, click the “schedule an appointment” link to create an account in the online portal.
    2. Returning users can log into their account.
    3. Find an appointment slot that will work for you from the online Urgent Care portal.
    4. After you have set your appointment time, please check your email for a link to make a $125 Urgent Care consult fee to hold your spot.
    5. Make sure to download our app to communicate to the Urgent Care team!

Urgent Care FAQ

What is the difference between Urgent Care and an Emergency?
The Urgent care service is an appointment based outpatient service for pets with non-life-threatening medical conditions. The emergency service is a walk-in/referral-based service for more severe, potentially life-threatening emergencies. Non-life-threatening medical conditions will be seen by the ER service when necessary. Urgent care patients found to have a life-threatening medical condition will be transferred to the emergency service or other specialty service. Below is a list of cases that are seen by Urgent Care vs the Emergency service:

Urgent Care Emergency
Vomiting – but holding down water Vomiting – not holding down anything +/- blood
Diarrhea – still eating/drinking, +/- small amount Blood Diarrhea – not eating/drinking, +/- blood
Limping Not walking
Mild cough Significant coughing, respiratory distress
Small laceration with little or no bleeding Laceration with significant or active bleeding
Allergic reaction – acting normally Collapse
Skin, Ear, eye infections Pale gums, seizures
Urinary tract infection Unable to urinate, frank blood in urine

If you are unsure if your pet should be seen at our Urgent Care or Emergency service, please call us at (206) 204-3366.

Is Urgent Care a Walk-in Service?
Urgent Care is by appointment only, which is done completely online on our website. But if you have a pet you would like to be seen soon and there are no appointments available, please feel free to download the AMCS app on Google Play or the App Store to send a message to our Urgent Care team. Please make sure to preface your chat message with “Urgent Care” or “UC”, as we may have some walk-in times available.
How do I let them know I’m here for my appointment?
The best way to let the team know you are here is to download our app to send us a chat message. Please make sure to preface your chat to the Urgent Care team with “UC” or “Urgent Care”. To download our app and create an account, visit Google Play or the App Store and search for AMC of Seattle, or use your phone to scan our QR code. You can also call us at (206) 204-3366 and let the front desk know you are calling for the Urgent Care team.

Will records of this visit be sent to our primary veterinarian?
Yes! If you list a primary veterinarian, all of your records will be sent to them after your visit. They will take it from there if there is any follow-up care needed, or if you need prescription refills.
How do I pay my bill?

After your initial $125 Urgent Care consult fee is made when you make your appointment, the Urgent Care Clinician will discuss your treatment options, and an invoice will be provided via the AMCS app with instructions on how to pay online on our website. To download the AMCS app, visit Google Play or the App Store, and search for AMC of Seattle, or use your phone to scan our QR code.

What if I need to get a hold of the Urgent Care team during non-business hours?
The Urgent Care services are held 7 days a week:

Sunday, Monday, Friday: 12:30 pm to 9:00 pm
Wednesday: 7:30 am to 4:00 pm
Tuesday and Thursday: 7:30 am to 9:00 pm

The Urgent Care team can be contacted via the AMCS app during these hours only (please make sure to preface your app chat with “Urgent Care” or “UC”). Since your visit summary is sent to your primary veterinarian, we suggest contacting them with any questions, concerns and medication refill requests. If it is an emergency, please call us at (206) 204-3366.

Are there non-urgent services that the AMCS Urgent Care team does not provide?

The AMCS Urgent Care service is not meant to take the place of your primary veterinarian. We do not provide vaccines, nail trims, anal gland expressions, grooming, wellness exams, health certificates or elective surgeries. We also do not sell prescription pet food.

Urgent Care Clinicians

Brandy Cameron, DVM

Brandy Cameron, DVM

Dr. Brandy Cameron completed her Doctor of Veterinary Medicine at St. George’s University and did clinical studies at Cornell University. She then completed a rotating small animal internship at Ocean State University in Rhode Island and an emergency critical care internship at Animal Specialty Center in New York. She has been practicing emergency medicine in the Seattle area since 2013.

Dr. Cameron has special interests in transfusion medicine, feline urology and respiratory emergencies. She is originally from Georgia but is happy to call Washington her forever home. She loves the PNW and all of the things it has to offer from hiking, snowshoeing, festival going, island exploring and scuba diving.

Dr. Melaine Hart

Dr. Melaine Hart

Dr. Melanie Hart graduated from Washington State University and earned her Doctor of Veterinary Medicine degree in 2018. After graduation, she moved to Issaquah and worked as a general practitioner in small animal medicine, with a special interest in soft tissue surgery and feline medicine. She joined the Animal Medical Center of Seattle the summer of 2021.

Originally from Utah, Dr. Hart has long held an appreciation of exploring the outdoors, which has been a large factor in why she made Western Washington her permanent home. In spare time away from work and while not adventuring, she enjoys finding new restaurants to try and spoiling her two cats: a ragdoll named Camille and a tabby named Minerva.

Dr. Tom Wootton

Dr. Tom Wootton

Dr. Tom Wootton earned his Bachelor’s and Master’s degrees in biology at the University of California, San Diego. After working as a research scientist studying sharks, living in labs and aboard marine science research vessels for multiple years, he decided to commit his future to companion animal veterinary medicine. He earned his Doctor of Veterinary Medicine degree at Cornell College of Veterinary Medicine before moving to Seattle. He has worked at various hospitals throughout the Seattle area and is excited to join the phenomenal team of doctors, technicians and assistants at the Animal Medical Center of Seattle.
While he was born and raised in California, Tom and his fiancé have fallen in love with the Pacific Northwest for all of the outdoor opportunities it provides. Outside work, you may run into them exploring Washington’s wild places with their Pyrenees mix, Mattie, by their side.

Download our app for free!

  • Manage your pet’s health care
  • Snap and share your pet’s selfie
  • Request refills and appointments
  • Talk with our staff via chat

Downloading our app is as easy as 1, 2, 3!

1. Visit Google Play or the App Store and search for AMC of Seattle or use your phone to scan our QR code

2. Create an account on the login page

Use the same email address we have on file for you. If you’re not sure, please check with us!

3. Click the link in your verification email to activate your account

In a few minutes you’ll see your pet(s) appear in the app. This may take up to 24 hours if you are a new client.

Here for your pet - 24 hours a day, seven days a week.

Address

17518 15th Ave NE
Shoreline, WA 98155
Click here for directions.

Contact Us

Call: 206-204-3366
Fax: 206-204-3858
Email: service@amcsvet.com

Thank you for your interest in the Animal Medical Center of Seattle.

Due to the sensitive nature of veterinary medicine we are not able to respond to medical questions via e-mail. The health of your pet is very important to us. We are open 24 hours a day, 365 days a year for emergency cases.

Please allow 48 hours for a response to any comments or questions submitted via e-mail. If this is an emergency situation, please call us at 206-204-3366.